Our customer reviews

Reviews subject to control Verified reviews
  • For more information concerning the features of review management and the possibility of getting in touch with the author of the particular review, kindly contact our GCU
  • No compensation has been given in exchange for the reviews
  • The reviews are published and kept for a period of five years
  • Reviews cannot be modified: if a client wishes to change their review, they must contact Verified Reviews in order to delete the existing review and post a new one
  • The reasons for the removal of reviews are available here

3.7 /5

Average rating out of 45 reviews

This item is an expensive piece of furniture and frankly does not live up to the expectations. The issue was ultimately resolved by Tikamoon customer services but I want to be candid for any other potential buyers on the quality of the item. The overall look of the piece is good but once you get past a cursory glance you notice a number of issues which I really wouldn't expect on a piece of furniture at this price 1. There are marks on the item which do not rub off and which seem stained / engrained into the wood from manufacture 2. The quality of the wood was substandard with blemishes in various areas (especially prominent on the drawers) 3. The colour doesn't match the images that were present at the time of ordering. They have since updated these images to better showcase the colour, however the primary image still reflects the colour that we were expecting to receive 4. The doors do not fully open, the 'beading' catches on the other beading. Obviously this is partly due to the design but this would be possible have that design and the door open fully with a little more accuracy in the measurement and spacing 5. The wood is poorly measured and cut in places leading to abnormal spacing across the parts. There should be even spacing around each drawer / cupboard for example 6. The joins in places are terrible, with excess filler used to compensate for wood that is clearly defective or incorrectly cut - this corners are is just messy... 7. Scuffing over the item. It feels as though it was made in a factory with little care for quality control and simply trying to get the items made with anything they can get their hands on cheaply.

ANDREW G

BEXLEYHEATH, United Kingdom

On the 25 Jan 2021

tikamoon answered :

Many thanks for your honest review. We are sorry to hear that you are not 100% happy with your unit. We would like to highlight that our furniture is hand crafted in Indonesia by a small workshop we are cooperating with.  Our products are not machine manufactured.   The small inconsistencies found within the texture and alignment of the wood - which are a result of the hand-crafted nature of the product - mean you’ll acquire an entirely unique piece of furniture. In our view, this is a special feature and adds character to our furniture - each item you purchase from Tikamoon is unique. We can see that our customer service team offered a choice of a replacement unit or refund of compensation.

Perfect

CHANTAL L

GIVRAND, France

On the 19 Feb 2025

Love it - not at all annoying that the doors don't open more than 90 degrees

SOLENN M

PARIS, France

On the 18 Feb 2025